Emerging technologies like AI, blockchain, and cloud computing are rapidly reshaping the business landscape. For Filipino micro, small, and medium enterprises (MSMEs), the key to adopting these tools isn't just availability—it is trust.

At the recent ASEAN Tech Summit Manila 2026, leading fiber broadband and technology provider Converge ICT Solutions Inc. emphasized that helping local entrepreneurs digitize requires bridging the gap between complex tech and everyday business operations, especially for micro-, small-, and medium-enterprises (MSMEs).

Converge SME Group Head Dindo Marzan underlined that far-reaching technologies such as AI are only as effective insofar as they are understood and utilized by the smallest businesses.

Speaking at the session “Powering SMEs and the Economy Behind the Digital Economy,” Converge SVP and SME Group Head Dindo Marzan highlighted the company’s commitment to inclusive growth alongside industry and government leaders, including Department of Trade and Industry (DTI) Undersecretary Jean Pacheco, Binance Philippines General Manager Jen Bilango, and Blockshoals Technologies Inc. Head of Legal Atty. Tonet Quiogue.

“The battle cry of our founders—Dennis and Grace Uy—has always been to leave no one behind in this digital age,” said Marzan. “For MSMEs to see the value of emerging technologies, there has to be dedicated guidance. A sari-sari store owner needs to see the practical, day-to-day benefit of a tool and trust it enough to use it.”

Marzan added that for MSMEs, having e-wallets is just the first step. There are many more tools available to them which Converge can provide to digitalize their business.

To build this trust, Converge advocates for accessible technology paired with direct support:

Practical Guidance & Free Trials: Partnering with institutions like the DTI and platforms like TikTok to offer risk-free trials, helping business owners build familiarity before committing.
Affordable Add-On Solutions: Ensuring digital tools and software solutions are priced accessibly relative to the business's main connectivity plan.
Tailored Innovation: Leveraging partners and affiliates to engineer custom digital solutions designed specifically to solve local MSME pain points.

By combining reliable broadband with practical, low-cost digital tools, Converge continues to empower small businesses through its tailored connectivity offerings, including FlexiBiz, BizEdge, and Micro BizMax.

Converge commits to earn trust of MSMEs with accessible technology

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JAY-ANNE R. ENCARNADO