CUSTOMER ADVISORY: NETWORK OPERATIONS
October 30, 2022 |As of 2:00PM
Converge network services have been adversely affected in our service areas hardest hit by Severe Tropical Storm PAENG (NALGAE).
Our teams have been mobilized to immediately restore services while ensuring the safety of our personnel. For areas that are still experiencing rain or flooding, we are on stand-by to commence restoration work as soon as safety is secured.
Please continue to monitor Converge network updates via our website and official Converge ICT Support social media channels.
Thank you for your understanding and keep safe, mga Ka-Converge!
CUSTOMER ADVISORY
October 29, 2022 | AS OF 1PM
To ensure the safety of our employees and customers, the following Converge business centers affected by Severe Tropical Storm Paeng are temporarily closed:
- Daet, Camarines Norte
- Naga City
- Iriga, Camarines Sur
Meanwhile, our business centers in Calamba, San Pedro, and Santa Rosa in Laguna will shorten their operating hours and close at 3 p.m. today.
Additionally, our business centers in Olongapo City and Iba and Santa Cruz in Zambales will close at 4 p.m.
Please monitor the Converge ICT Support page for the announcement of the resumption of normal business operations.
Our hotlines and online channels remain open to serve you. For bills payment, you may also use our GoFiber app and online payment channels.
Keep safe everyone, especially those in the path of the tropical storm.
CUSTOMER ADVISORY
October 29, 2022 | AS OF 10AM
To ensure the safety of our employees and customers, the following Converge business centers affected by Severe Tropical Storm Paeng are temporarily closed:
DAET, CAMARINES NORTE
Purok 10, Governor Panotes Avenue, Brgy. VIII, Daet Camarines Norte
NAGA CITY
Centro Square Commercial Bldg.
#70 Peñafrancia Avenue corner Colgante Bridge San Francisco, Naga City
IRIGA, CAMARINES SUR
JJDM Commercial Bldg. Dr. Santiago Ortega St.
San Roque, Iriga City Camarines Sur
Please monitor the Converge ICT Support page for the announcement of the resumption of business operations.
Our hotlines and online channels remain open to serve you. For bills payment, you may also use our GoFiber app and online payment channels.
Keep safe everyone, especially those in the path of the tropical storm.