Leading fiber broadband provider Converge ICT Solutions Inc. is backing the idea of multi-stakeholder coordination – among government, ICT players, and utility companies – to make sure telecommunications infrastructure is already installed whenever new road infrastructure is built. Converge Chief Operations Officer (COO) Jesus C. Romero supported this ‘joint use’ mechanism whereby the government can […]Learn More
Converge XCLSV Gives Subscribers Premium Personalized ServiceBy: Converge Admin | 22 Aug 2022
Converge’s personal approach helps you make more time for the important things in life.
Simple, fast, and reliable have always been the bedrock of Converge ICT Solutions, Inc., the leading fiber internet service provider in the Philippines. The company took this on by building its dynamic network to provide reliable and consistent connectivity to its subscribers. Now, the company is leveling up as they launch their first-ever premium customer service experience called XCLSV, offering priority handling and unique perks.
Available to existing and new subscribers of FiberX Plan 3500 and up, XCLSV subscribers will not only continue to enjoy strong and consistent internet connectivity, but they will now also receive the best and personalized internet support that Converge has to offer.
“XCLSV was created for our high value subscribers, so they no longer have to worry about internet concerns, and instead have more time to enjoy and make the most out of their lives.” said Converge Chief Operations Officer Jesus C. Romero. “These exclusive privileges and more hands-on customer service enables members to allot more time to focus on what matters most to them, while our team handles the rest.”
Converge also understands the importance of human connection and a helpful voice to talk you through encountered concerns and issues. That’s why a dedicated support team has been assembled to personally handle XCLSV subscribers’ inquiries. With a personalized direct email and dedicated hotlines exclusive only to them, members will be able to seamlessly connect with customer support to address their concerns.
Another XCLSV benefit includes a priority lane at major business centers nationwide, ensuring fast and easy resolutions when they visit. Subscribers can also enjoy quarterly service/account checks, same day on-site repairs for tech-related concerns, free delivery of add-on devices, among other things.
Beyond fast internet connectivity, XCLSV gives the priority treatment subscribers deserve. Subscribers will now be able to indulge in perks so they can #ExperienceBetter.
To upgrade or learn more on Converge’s XCLSV plans, visit https://www.convergeict.com/xclsv/.
ABOUT CONVERGE ICT SOLUTIONS, INC. Converge Information and Communications Technology Solutions, Inc. (PSE:CNVRG) is the fastest-growing fixed broadband service provider in the Philippines. It is the first to run an end-to-end pure fiber internet network in the country, providing Filipinos simple, fast, and reliable connectivity. Aside from broadband services, Converge also offers integrated data center and network solutions services.
With over 523,000 kilometers of fiber optic assets nationwide, it has one of the most extensive fiber networks in the Philippines. With just a service age of two years, the Converge fiber network is also the newest in the industry, and powered by the most modern technology.
Converge provides premium world-class digital experience with this fiber-powered network for residential, enterprise, and wholesale customers. Converge is ISO 9001 and CE2.0 Certified.
Go to https://www.convergeict.com/ for more information.
CONVERGE EXTENDS FREE CONNECTIVITY, LEARNING TABLETS IN PAMPANGA IN SUPPORT OF CDC’S PAGSASARILI PROGRAM
Leading fiber broadband provider Converge ICT Solutions Inc. has signed a memorandum of understanding with Clark Development Corp. (CDC) and the city government of Mabalacat for the extension of free connectivity and provisioning of learning tablets to select schools in Pampanga. Converge Founder and CEO Dennis Anthony Uy said the company has always endeavored to […]Learn More
NETWORK ADVISORY RE: SUPER TYPHOON KARDING September 26, 2022 | As of 1:00PM Converge network services have been adversely affected in the areas hardest hit by Super Typhoon Karding (Noru), including some parts of Aurora, Pangasinan, Nueva Ecija, Tarlac, Pampanga, Zambales, and Bulacan. Power outages, extreme flooding, and fiber cuts due to damaged poles have […]Learn More