Leading fiber internet provider Converge ICT Solutions Inc. has started deploying collection boxes for electronic waste in three business centers in Pampanga province as it launches its #CountdownToZeroWaste campaign in its hometown Angeles City. With this campaign, Converge hopes to make headway with its sustainability commitment to have zero output to landfill by 2030 by […]Learn More
Converge ICT to serve growing demand with new service fleetBy: Sheilah Takeuchi | 19 Sep 2020
CITY OF SAN FERNANDO — Converge ICT, the country’s premier pure end-to-end fiber internet service provider, continues to ramp up its capabilities to meet the increase in demand for fast and reliable internet service.
Converge ICT Founder and Chief Executive Officer Dennis Anthony Uy noted that the upswing in essential transactions and activities being done online has led to a surge of inquiries and service requests.
“To meet consumer needs effectively, we are continuously working on improving our response times, investing in our people, and addressing last-mile connectivity challenges,” said Uy.
The Pampanga-based company recently purchased a fleet of service vehicles from LausGroup to augment its workforce. The larger fleet is set to accelerate installation and repair in different coverage areas.
The acquisition comes at the heels of the company’s efforts to strengthen its support capabilities through the hiring and training of more call center agents, as well as engaging third-party providers for additional call center support. The total capacity of Converge’s hotline number has also been increased to accommodate more subscriber inquiries.
“Stable internet connectivity has become vital for families working and studying at home. Likewise, an uninterrupted connection is key for enterprises who are striving to complete their digital transformations,” added Uy.
While the Luzon-wide enhanced community quarantine implemented in March hampered the company’s service delivery, considerable operations adjustments enabled Converge to bounce back and mobilize quickly as restrictions loosened.
Converge began expanding its network beyond Luzon to the rest of the Philippines in 2019. The company believes that it is well-positioned to substantially complete its primary nationwide backbone loop, which will connect Luzon, Visayas, and Mindanao, by the end of 2021.
For more information, visit the Converge website at www.convergeict.com (PR)
Leading fiber broadband provider Converge ICT Solutions Inc. has hit its two million fiber port rollout target for 2022, indicating high availability of its service to meet the country’s increasing demand for high-speed connectivity. As of December 31, 2022, Converge has already deployed more than two million fiber ports in Luzon, Visayas, and Mindanao, further […]Learn More
Converge CEO Dennis Anthony Uy stresses value of education, donates 3-hectare land to alma mater in Pampanga
Giving back to the institution that honed him to become the successful businessman he is today, Converge ICT Solutions Inc. CEO and Co-Founder Dennis Anthony Uy has donated three hectares of land to his alma mater Chevalier School in Angeles City, Pampanga, underscoring the value of education just like what his late father used to […]Learn More