MANILA, Philippines, December 15, 2020 — The fast-paced shift to a digital lifestyle ushered by the pandemic has placed utmost importance on the reliability of internet connection. Major activities that drive heavier internet traffic such as work from home, distance learning, and at-home entertainment such as online gaming and video streaming and the increased use […]Learn More
Converge ICT gears up for expansionBy: Sheilah Takeuchi | 12 Oct 2020
City of San Fernando—To meet the increasing demand for fast and reliable internet service, Converge ICT continues to ramp up its capabilities for fast and reliable internet service.
Described as the country’s premier pour end-to-end fiber internet service provider, Converge ICT recently purchased a fleet of service vehicles from the LausGroup to augment its workforce. The larger fleet is set to accelerate installation and repair in different coverage areas.
Converge ICT Founder and CEO Dennis Anthony H. Uy noted that the upswing in essential transactions and activities being done online has led to a surge of inquiries and service requests.
“To meet consumer needs effectively, we are continuously working on improving our response times, investing in our people and addressing last-mile connectivity challenges,” Uy said.
The acquisition comes on the heels of the company’s efforts to strengthen its support capabilities through the hiring and training of more call center agents, as well as engaging third-party providers for additional call center support. The total capacity of Converge’s hotline number has also been increased to accommodate more subscriber inquiries. “Stable internet connectivity has become vital for families working and studying at home. Likewise, an uninterrupted connection is key for enterprises who are striving to complete their own digital transformations,” said Uy.
While the Luzon-wide enhanced community quarantine implemented in March hampered the company’s service delivery, considerable operations adjustments enabled Converge to bounce back and mobilize quickly as restrictions loosened.
Converge began expanding its network beyond Luzon to the rest of the Philippines in 2019. The company believes that it is well-positioned to substantially complete its primary nationwide backbone loop, which will connect Luzon, Visayas and Mindanao by the end of 2021.
Converge ICT is set to go public next month.
Metro Manila (CNN Philippines, September 18) — Upgrading internet speeds in the country is a tall order, the founder of Converge ICT Solutions admitted Friday as he vowed to keep improving his network’s services. Speaking to CNN Philippines’ The Exchange, Converge chief executive officer Dennis Anthony Uy said there are a number of hurdles in […]Learn More
FIBER internet provider Converge ICT Solutions, Inc. is stepping up its nationwide expansion as it aims to connect “millions of unserved and underserved” households and businesses by 2021, its top official said. “We plan to continue to execute a dual-pronged network expansion strategy: first, under our ‘Go-National’ strategy, we plan to expand our domestic backbone […]Learn More