MANILA, Philippines, December 15, 2021 – To make sure no one is left behind in receiving seamless internet experience in the Philippines, Converge ICT Solutions, Inc. began rolling out the opening of its business centers throughout the Visayas and Mindanao regions. The first business center outside Luzon officially opened on June 7, 2021 during the Cebu Grand Launch Celebration in Mandaue, Cebu City.
After the Mandaue business center, Converge furthers its Go Deep, Go National strategy to serve more Filipinos by subsequently launching business centers in Davao on July 20, Iloilo on September 18, Cagayan de Oro on October 8, and Roxas City in Capiz also recently opened its very own business center on November 20.
Through the new business centers, Visayas and Mindanao subscribers can now avoid long queues by using the SSK or self-service kiosk for payments and other transactions. They can also make use of appointment systems, so they can get served when it’s convenient for them.
Customers can look forward to a lot of convenient services when they visit our business centers in Visayas and Mindanao. These include:
● End to End Process Flow per Transaction
● Inquiries of Services
● New Application Processing
● Upgrade-Downgrade of Plan
● Changes of Address
● Temporary Discontinuity of Services due to Travel
● Billing Inquiries
● Bill Adjustments
● Connectivity Issues
● Repairs: Technical Onsite Visit
● For faster transactions, make an online appointment through this link.
● To check if there is a Converge business center near you, visit this link.
Converge’s move to open new business centers in the Visayas and Mindanao regions is part of its efforts to serve the needs of its growing subscribers by providing them the pure fiber technology they deserve.
“As Converge expands its services to connect more Filipinos through pure fiber technology, we also aim to make the process of getting a line as seamless as possible through multiple business centers nationwide. More than just better internet experience, our subscribers deserve outstanding customer service,” Converge CEO and Co-Founder, Dennis Anthony H. Uy says. “Upon identifying the needs of our VisMin consumers, services offered are targeted to meet their needs quickly and conveniently .”
“Our efforts of expanding our domestic footprint in VisMin is part of our long-term goal of tapping unserved and underserved markets, looking beyond big cities with bigger bandwidth requirements. Our kababayans in the said region have so much potential which can be amplified by pure fiber technology — and thus, we are aggressively bringing Converge to more houses even in far-flung areas.” Converge Chief Operating Officer, Jesus “Boboy” Romero shared.
Through the newly launched business centers in VisMin, Converge hopes to make it easier for subscribers to seek support from the leading pure fiber data network and internet service provider in the country by providing better internet connectivity. The recent completion of the national digital highway, from Luzon all the way to Mindanao paved the way for Converge to provide remarkable service in the telecommunications industry, allowing to firm up the country’s digital infrastructure. With this, the company is more than ready to paint the nation Purple, by launching its Purple Nation Campaign, bringing a pure-fiber invasion to Filipinos, and setting the internet standards high through pure fiber technology.
About Converge ICT Solutions, Inc.
Converge Information and Communications Technology Solutions, Inc. (PSE:CNVRG) is the leading pure fiber data network and internet service provider in the country. It is the first to run a pure end-to-end fiber internet network, providing Filipinos simple, fast, and reliable internet connection. Converge is ISO 9001 and CE2.0 Certified
Converge ICT Solutions Inc. has recently announced a new collaboration with Netflix, the world’s largest streaming service in terms of subscriber base.
Learn More
Converge is not passing up on the opportunity presented by over-the-top media services as it leverages on its pure fiber network to offer innovative services beyond connectivity.
Learn More
Converge sustained its outstanding corporate governance practice, receiving the Three Golden Arrow Award at the 2024 Golden Arrow Awards held at Marriott Manila recently.
Learn More